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Thursday, June 18, 2009

Ikobo Experience: I Was ABle to Get a Refund!!!

I just used iKobo and I used my mastercard. I failed. I was blocked out of my account. My account was deleted.  After payment and verifying my account and sending all the information to Ikobo, copies of my credit card and identity card, I was not spared of the account deletion. I was shocked when I could not enter my account anymore: I was locked out! I contacted iKobo customer service and naturally demanded full refund.

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A screenshot of my conversation with ikobo personnel is presented below as well. My name was changed/covered digitally for privacy and security purposes...

I was not able to get 100% of my money but I was glad enough to be able to get around 97% of the amount. I was so glad!!!. I think the difference was in exchange rate fluctuation as my credit card account is in Euro currency while my transaction with Ikobo is in US dollar.

I am glad that I was not able to lost a lot of money but I am warning anyone around just to be careful. I will post here how I spoke/chatted with iKobo personnel and take note of the conversation: maybe it's with what I said that I was able to get a god refund in amtter of two working days.

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By the way, I tried to send money to my sister and we have similar sounding first name and the same last name. Thus, if indeed iKobo investigated, there would be no way that I was suspicious. That's a big point I want to emphasize.

11 comments:

  1. great to hear about this, well good thing they gave you a refund of your lost money... if it was me i'll probably go freak out and will really talk to someone over the phone.. hahahha...

    ReplyDelete
  2. they must be delightful when they heard from you about promoting their website, i'm sure they are enthusiastic about what you offered...

    ReplyDelete
  3. I wouldn't help that company with anything if they didn't really help me.

    ReplyDelete
  4. that's good to hear. I don't know what ikobo is. but at least you got your money back.

    ReplyDelete
  5. I just came accros your blog only today. I must say I found it very informative especially for techno nil-abled like me.

    By the way, you handled the incident damn good. I would not have not done it any other way myself.

    Will visit you again

    ReplyDelete
  6. what is that? ikobo? never hear before. lucky you not loss money!

    by the way pls vote Heart Random at http://wpwebhost.com/my-wordpress-story-it%25e2%2580%2599s-time-to-vote/

    you can click the link of Heart Random to read my wordpress story. If you find me worthy winner, pls vote.

    ReplyDelete
  7. damn! i lost $200 two days ago. and i was talking to their email support and was telling me i was being charged with my unsuccessful attempts to withdraw. i asked them how come i lost $200 when i just had 4 or 5 times of unsuccessful transactions and that would not cost me that much! please help!

    ReplyDelete
  8. Wow, Webbie Lady. You seem to have a lot of headaches lately, dealing with the Ikobo problem and the Blogger spam ordeal. You have your hands full.

    ReplyDelete
  9. Supernova said...
    great to hear about this, well good thing they gave you a refund of your lost money... if it was me i'll probably go freak out and will really talk to someone over the phone.. hahahha...
    JUNE 19, 2009 1:48 PM
    Hi Nova. Just like in any case, if you panick, you will not get your refund. Treat it professionally, with calm and if possible, devise tricks to take your money back.


    Angels in my life said...
    they must be delightful when they heard from you about promoting their website, i'm sure they are enthusiastic about what you offered...
    JUNE 19, 2009 1:50 PM
    Indeed. I believe they also considered the negative publicity... which I would campaign much if they did not return my money...

    Ratty said...
    I wouldn't help that company with anything if they didn't really help me.
    JUNE 20, 2009 9:20 AM
    Hi Ratty! Better than not getting what I have. Plus this is also a good way to inform others what they should do... that they should treat it with calm and coolness and they'll get their money back


    fedhz said...
    that's good to hear. I don't know what ikobo is. but at least you got your money back.
    JUNE 24, 2009 2:37 AM
    Fedzh, ikobo is a company that supports sending money from one place to another and the money is kind of reloaded in a card

    celebs said...
    thnaks for your info bro
    JUNE 25, 2009 8:57 AM
    celebs, you're welcome. I'ma "sis" though


    Sound Sans Sense said...
    I just came accros your blog only today. I must say I found it very informative especially for techno nil-abled like me.
    By the way, you handled the incident damn good. I would not have not done it any other way myself.
    Will visit you again
    JULY 2, 2009 6:07 AM
    Sound Sans, thank you for the appreciation. Please do visit again then.

    Sherry said...
    what is that? ikobo? never hear before. lucky you not loss money!
    by the way pls vote Heart Random at http://wpwebhost.com/my-wordpress-story-it%25e2%2580%2599s-time-to-vote/

    you can click the link of Heart Random to read my wordpress story. If you find me worthy winner, pls vote.
    JULY 6, 2009 11:46 AM
    sherry, i'll visit and vote.

    Anonymous said...
    damn! i lost $200 two days ago. and i was talking to their email support and was telling me i was being charged with my unsuccessful attempts to withdraw. i asked them how come i lost $200 when i just had 4 or 5 times of unsuccessful transactions and that would not cost me that much! please help!
    JULY 7, 2009 10:06 AM
    as I said, take the situation calmly and as much as you can, trick them to return your money! that's unfair of them if they take money from you without offering any service

    Cinnamon said...
    Wow, Webbie Lady. You seem to have a lot of headaches lately, dealing with the Ikobo problem and the Blogger spam ordeal. You have your hands full.
    JULY 7, 2009 8:06 PM
    true indeed. Very true. Plus office is very busy as well.

    ReplyDelete

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